How to Appeal the Driving Test Results in Dubai; Steps, Costs, and Conditions

If you believe that the result of your practical driving test in Dubai was unfair, you can file an appeal online through the Dubai Roads and Transport Authority (RTA) website. This process is applicable for light vehicles, heavy vehicles, heavy buses, and light buses and must be submitted within a specified timeframe.

Typically, driving learners who fail must book supplementary classes and retake the test. However, if you have concerns about the evaluation process or the examiner's behavior, you can instead request a formal review.

Who Can Appeal and When

- If you disagree with the result of your practical driving test, you can file an appeal.
- The appeal must be submitted within 14 days of the test result announcement.
- For light vehicle tests, according to RTA recommendations, the request should be submitted within 2 working days from the test date.
- Once the appeal is submitted, it cannot be canceled.

Steps to Submit an Online Appeal for Driving Test Results

This process typically takes about 5 minutes:

- Go to the RTA website and search for 'Apply for Appealing a Road Test Results'.
- Click on 'Apply now' and log in with UAE Pass, Emirates ID, or passport details.
- Open the 'Apply for Appealing a Road Test Result' option.
- Review the test details including immediate and minor errors.
- Select the items you believe were incorrectly assessed.
- Enter your feedback, including any concerns about the examiner's behavior.
- Enter refund information (IBAN or main payment account).
- Pay the applicable fee.
- Submit the appeal and receive a tracking number and confirmation email.

Cost: 320 AED

What Happens After Submitting an Appeal?

The appeal will be reviewed by a committee that analyzes the test result and the video footage of the practical test. You may be contacted for further clarification. The result is usually announced via email within 5 working days, and a link to view the decision will be sent.

If the appeal is approved:
- The test result will be corrected.
- The appeal fee will be refunded to your registered account or IBAN (refund may take up to 2 months).

If the appeal is rejected:
- You will need to attend supplementary classes and retake the practical driving test.

Important Points to Remember

- Submit your appeal within the allowed timeframe after the test.
- Once submitted, the appeal cannot be canceled.
- Refunds are only issued if the appeal is approved.
- If the appeal is rejected, you must go through the standard training and retesting procedures.

Source: Gulf News